Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1.0
Details
My wife and I took our RY to Diamond RV for service and repair. I high-lighted the issues I wanted repaired. 1. Brakes. 2. Steering tightened. 3. All heat fixed. Shocks replaced and overall balance. Then to go bumper to bumper to find what may be wrong- need fixed....
View full review
Review
#1144404 Review #1144404 is a subjective opinion of poster.
Cons
  • Taking seven weeks and did a very poor job
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Close
Tags
  • Diamond Rv In Monticello In 47960
1.5
Details
I had a two small hot water heater leaks. The pressure release valve and drip under the inside sink. The only option I had they told me was to replace the ENTIRE hot water tank, for $1100.00. That made no sense to me, but after a few back and forth calls to managers...
View full review
Review
#857454 Review #857454 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
had an electrical fire on my class a i bought from them and had it towed back to them for repair, after 3 months they delivered it to me in December, i never used it but was starting it monthly, in June the check engine light came on so i shut it down and went to the...
View full review
2 comments
Anonymous
#963495

hard to take your review seriously. Awful grammar and spelling.

Writing that must have been tough for you.

I can understand why you may have been an easy mark for them. Just sayin.

View more comments
Review
#437955 Review #437955 is a subjective opinion of poster.
Loss
$10000
Tags
  • r v
  • motorome repair
Over the winter I had some body work done by Diamond RV in Hatfield, MA. I had also given them a list of other things that I wanted to get accomplished while my rig was in the shop. The first person I dealt with understood what needed to be done and assured me that...
View full review
Review
#428384 Review #428384 is a subjective opinion of poster.
Loss
$4000
I purchased a new Montana 5th wheel at 55K and recently went in for a trade towards a used class c. I owe nothing on the 5th wheel and it was only used twice. So I ask what is the selling price of the used class c. Salesman stated 64K, now book value is only at 43ish...
View full review
3 comments
Anonymous
#984902

Boy that doesn't sound like I would look at Diamond for my camper...thank you for the comments !

View more comments
Review
#295364 Review #295364 is a subjective opinion of poster.
Loss
$58

Contact Diamond RV Customer Service

Mailing Address:
Diamond RV
188 West Street Route 5
West Hatfield, MA 01088
Phone:
(413) 247-3144
All Diamond RV Contacts