My wife and I took our RY to Diamond RV for service and repair. I high-lighted the issues I wanted repaired.
1. Brakes. 2. Steering tightened.
3. All heat fixed. Shocks replaced and overall balance. Then to go bumper to bumper to find what may be wrong- need fixed.
Please make ready for a long drive to California. Fill lp and fresh water. They had our RV for seven weeks, did they do as promised? NO WAY...
I had to call to get them to even work on it, I had to visit to show I needed the RV. They took so long my reservations had to be cancelled twice. When we finally were called to pick it up for it was done. The dash heat/ air did not work at all.
The two heaters in the roof blew only cold air. The wipers worked very slow if they would work from time to time. They was a head light out.
HOW COULD THEY MISS THAT ?? Paid a lot , I did not get service, I got cheated.
Product or Service Mentioned: Diamond Rv Rv Repair.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: Close.
I didn't like: Taking seven weeks and did a very poor job.